Settled

What to do after a death,
one step at a time

I’m so sorry. You don’t have to do everything today. The weeks after a death usually have the same shape: a few calls today, some decisions in the first days, then the paperwork, a piece at a time.

  1. TodayA few calls
  2. The first weeksDecisions, and a service
  3. Next two monthsPaperwork, a piece at a time
Who to call firstPrint the first 48 hours checklist
A woman sits alone at a kitchen table in the morning with tea and a short list. A cardigan hangs on the empty chair across from her.

What happens, and when

Times are typical, not rules. Skip anything that doesn’t apply to you.

  1. The first hours

    Step 1: Someone has died

    A few calls matter today. Almost everything else can wait.

    Who to call first

    • At home, with hospice

      Call the hospice nurse.

      They confirm the death and help with the next calls. You don’t need to call 911.

    • At home, without hospice

      Call 911, or the local non-emergency line if the death was expected.

      Someone will come to confirm the death. A medical examiner may be involved. That’s routine.

    • In a hospital or care home

      The staff will guide you.

      They handle the first steps and will ask which funeral home to call. You can take a few hours to decide.

    Then, when you’re ready:

    1. Close family and friends who should hear it from you.
    2. A funeral home or cremation provider. There’s time to compare.

    The details vary by state. The guides below go further.

  2. Day 1 to 2

    Step 2: Choose a funeral home or cremation provider

    Burial, cremation or something else, and who will handle it. Compare before you commit.

    • Coming soon

      Burial, cremation and alternatives

      Every option side by side, with timelines and what drives cost.

      Includes a checklist: Questions to ask any provider

    • Coming soon

      What a funeral actually costs

      Line by line, what is required, and what is extra.

      Includes a template: Price comparison sheet

  3. Day 2 to 3

    Step 3: The arrangement meeting

    You sit down with a funeral home to choose and sign. Know your rights first.

    • Coming soon

      Your rights under the Funeral Rule

      What a funeral home has to give you, and what you can refuse.

      Includes a checklist: What they must give you

    • Coming soon

      What to ask before you sign

      Ten questions that protect you from paying for what you didn’t want.

      Includes a checklist: Before you sign

  4. Days 3 to 5

    Step 4: Share the news more widely

    Close family already knows. Now friends, work, and the obituary.

    • Coming soon

      How to write an obituary

      A simple shape, examples, and where to publish it.

      Includes a template: Obituary starter

  5. Weeks 1 to 3, or later

    Step 5: The service

    A funeral, a memorial, or a gathering later. There is no wrong choice.

    • Coming soon

      Funeral, memorial or celebration of life?

      What each one is, and why many families now wait weeks.

    • Coming soon

      Planning a service that fits your family

      Religious, secular, small or large, now or later.

      Includes a template: Service order

    • Coming soon

      Writing and giving a eulogy

      Start with one story. A structure that gets you to the end.

      Includes a template: Eulogy outline

  6. Weeks 2 to 4

    Step 6: After the burial or cremation

    Getting the ashes back, and deciding what comes next.

    • Coming soon

      What happens after cremation

      Getting the ashes back, and the choices you have from there.

      Includes a product list: Choosing an urn

  7. Weeks 3 to 8

    Step 7: The paperwork starts

    Death certificates, then banks, benefits and everyone else.

    • Coming soon

      Death certificates: how many and where from

      Who needs a certified copy, and how to order more.

      Includes a checklist: Who needs a certified copy

    • Coming soon

      Who to notify, and in what order

      Benefits and banks first. A tracker a sibling can share.

      Includes a template: Notification tracker

  8. After that

    Estate & legacy

    When it turns into the estate: probate, the house, and their things.

Look after yourself, too

Grief doesn’t wait for the paperwork. Eat something, sleep when you can, and let people help. If it gets heavy, talking to someone can help.

Who can help

The people families usually call in these weeks. Each page explains the service before listing anyone.

See every kind of help